Q: When will I be charged for my order?
A: Orders will be charged once they are downloaded from the website by our warehouse staff and processed in our sales system.
Q: Is the discounted pricing listed in the online store?
A: Yes, the prices for Late War items include the 33% or 50% discount, and all sale items are clearly identified.
Q: Are the new Late War books discounted?
A: No, but the V3 Late War books are. V4 Late War will be released as per the Late War release schedule.
Q: Will there be enough stock?
A: Yes. We have stock of the Late War miniatures range in our warehouses currently, but if demand is higher than our stock levels, we will produce the excess as soon as possible and completely fulfil orders in the same order that they came through the webstore. Books however, are limited in stock.
Q: How long does the sale last?
A: The sale starts on 18 January and ends 10 February 2019.
Q: How much will I pay for Shipping?
A: All orders over $100USD, €80 or £60 will qualify for Free Shipping. Don’t worry if your shopping cart still shows a freight charge as it will be removed once downloaded from the online store.
* free shipping only applies to orders from Mail Order customers in the USA, Canada, UK, Europe, Australia and New Zealand. Rest of the World Customers: Due to the diverse range of the places that ROW covers (from Afghanistan to Zambia) the shipping charge as shown on the website will be 50% of the standard shipping price.
Q: Does the sale include terrain?
A: No, only the miniatures and V3 books range.
Q: What about books in the Digital App?
A: Some iOS users are experiencing issues with the app and once that is resolved by our developers we will run a separate sale in the app so that everyone can benefit.