From June we will be changing the way we ship your orders to you. We will now be shipping orders into Europe using Import One-Stop Shop (IOSS)
What is the IOSS for?
The IOSS allows suppliers and electronic interfaces selling imported goods to buyers in the EU to collect, declare and pay the VAT to the tax authorities, instead of making the buyer pay the VAT at the moment the goods are imported into the EU as it was previously the case (for products over 22 EUR).
What are the advantages of the IOSS?
The IOSS facilitates the collection, declaration and payment of VAT for sellers making distance sales of imported goods to buyers in the EU. The IOSS also makes the process easier for the buyer, who is only charged at the time of purchase, and therefore does not face any surprise fees when the goods are delivered. If the seller is not registered in the IOSS, the buyer has to pay the VAT and usually a customs clearance fee charged by the transporter.
Full details can be found here
Customer Information (European Union)
All orders under €150 (Excluding Shipping) will be shipped using the IOSS shipping program.
If you have an account on the website and are logged in, pricing for products will be shown for your location including VAT in your cart.
If your order is over €150 then your order will be shipped with DAP which means you will be liable to customs and duties charges in your country. In this case, we will remove the VAT component before shipping.
So, to avoid unnecessary import charges for all EU orders:
Register for a Flames of War account to see correct pricing including VAT.
Shipping cost is €20
Free Post shipping on orders over €100
Keep your orders under €150 excluding shipping.
If your order is over this value, email us so that we can help create the order for you.