Products mentioned in this Article
US and Canada:
The Rest of the World:
Missing or Damaged Parts
If you have an issue with any product – for example missing or broken parts, providing the following details when emailing the Customer Service team, will let us resolve your problem faster.
We require this information from you to help get any necessary replacement parts out to you as fast a possible, and to ensure that future occurrences will be reduced:
Left: An example of a Packer Code (K8NA) on the back of a blister pack.
Right: An example of a Packer Code (K6D) from a box set.
If you have a question or issue about about an order from our online store, you can help us be telling us:
If you have a question or issue regarding a store or retailer, please remember to tell us: